Complaints Book

Art in Bags provides its customers with access to the Complaints Book, in accordance with applicable legislation.

PHYSICAL COMPLAINTS BOOK

The physical Complaints Book is available at our store:

Rua Latino Coelho, 18
1050-137 Lisbon
Portugal

During opening hours:

Monday to Saturday
10:30 AM to 7:30 PM

You can also submit a complaint through the Electronic Complaints Book:

NARRATIVA PROSPERA LDA

NIF: 519065026

Access to the Electronic Complaints Book is available to consumers via the website.

Complaints submitted via the Electronic Complaints Book have the same validity as complaints submitted in physical format.

If you need help or would like to clarify a situation before submitting a complaint, you can contact us: